Insurance Policy


Effective Date: [04-Nov-2023]

  1. Introduction

Thank you for choosing Bourbon Heaven LTD for your product purchase. This Insurance Policy outlines the terms and conditions related to the sale and delivery of our products, aiming to provide transparency and assurance to our valued customers.

  1. Product Quality Assurance

We take pride in delivering high-quality products. If, however, you receive a product that is damaged, defective, or not as described, please contact our customer support team within [3 days] of receiving the product. We will arrange for a replacement or refund, as per our Return & Exchange Policy

  1. Delivery Guarantee

We understand the importance of timely and secure delivery. Bourbon Heaven LTD is committed to delivering products to your doorstep in a timely manner. If, for any reason, there are delays in delivery, our customer support team will keep you informed and work towards a resolution.

  1. Lost or Stolen Shipments

In the unfortunate event that a product is lost or stolen during transit, Bourbon Heaven LTD will take responsibility for the issue and provide a replacement or refund. Please report any lost or stolen shipments to our customer support team promptly.

  1. Insurance Coverage

Insurance coverage is applicable only when:

  • The customer has purchased products from Bourbon Heaven LTD.
  • The customer has opted to pay for insurance at the time of purchase.

All shipments are insured during transit. In case of damage, loss, or theft, our insurance coverage will provide the necessary protection. However, please note that intentional damage or misuse by the customer is not covered by our insurance.

  1. Reporting Issues

To report any issues related to product quality, delivery, or insurance claims, please contact our customer support team at or +1 (888) 901-9772. Provide detailed information, including order number, product details, and a description of the issue.

  1. Exceptions and Exclusions

This insurance policy does not cover:

  • Damage caused by improper handling or use of the product after delivery.
  • Delays or issues arising from events beyond our control, such as natural disasters, strikes, or customs delays.
  1. Changes to the Policy

Bourbon Heaven LTD reserves the right to make changes or updates to this insurance policy. Any modifications will be communicated to customers through our website or other appropriate channels.

By making a purchase with Bourbon Heaven LTD, you agree to the terms and conditions outlined in this insurance policy.

Thank you for choosing Bourbon Heaven LTD. We appreciate your trust in our products and services.


Bourbon Heaven LTD

Address: 261 Green Springs Hwy, Birmingham, Alabama 35209, United States
Phone Number: +1 (888) 901-9772